Madrid City Tours : Privacy & Security Policy
Information Collection and Use
MadridCityTours.com is the sole owner of the information collected on this site. We will not sell, share, or rent this information to any outside parties. MadridCityTours.com collects information from our users at several different points on our website in order to process orders and better serve you with pertinent information. Information collected includes name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as credit card.
Most of the information collected in the booking process will be used to process reservations. In the reservation process, you must give your contact information, which includes name, e-mail, telephone number and physical address. This information is used to contact you about your reservation on MadridCityTours.com such as sending automated order status updates. Financial information such as credit card number, expiration date, money order, wire transfer or account information is used for billing purposes and to fulfill your reservation. If we have trouble processing your reservation, this contact information is used to get in touch with you. We do not share your personal and financial information with any third parties. The only exception is when processing your credit card information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See Security paragraph for more details on security measures and procedures.
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. We do not distribute or share IP information with any third parties.
We use a credit card processing company to bill users for purchases and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
MadridCityTours.com is a EU company and shall abide by all laws. MadridCityTours.com shall disclose any personally identifiable information when required to by law.
This web site contains links to other sites. Please be aware MadridCityTours.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
MadridCityTours.com takes every precaution to protect your information. When you submit sensitive information via the website, your information is protected both online and off-line.When our registration/reservation form asks you to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. Our SSL technology is the most advanced 128bit encryption possible.